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Lee, Yew-Jin
- PublicationEmbargoLogic of internship learning in hybrid engineering workplace settings: A sociomaterial assemble of digital tools, humans and activitiesDuring the recent pandemic, established modes of organising internships in engineering were disrupted; Internships often transitioned into hybrid formats with extensive online activity. But, empirical research on the quality of learning in engineering during these exceptional circumstances is limited. This study therefore examines internship experiences among engineering undergraduates (N = 39) in Singapore through semi-structured interviews conducted at two different time points. Thematic analysis revealed four challenges encountered by interns when access to engineering sites was disrupted. These included changes to processes of learning through the reorganisation of work routines requiring interns to adeptly utilise diverse technological tools and digital platforms for remote collaboration. Interns faced difficulties in gaining insights into the logic of engineering work through disrupted workflow. This was not helped when their learning experiences were also contingent upon the availability of meaningful work tasks. Finally, interns had to adapt to virtual and on-demand networking as a means of integrating into the engineering practice. Thus, the shift presented both challenges and opportunities for interns to learn about engineering in unprecedented ways. This research sheds light on how interns adapt during severe disruptions to engineering work environments, emphasising the importance of considering the sociomaterial context for supporting interns in hybrid workplaces.
43 61 - PublicationOpen AccessOrganizational socialization strategies of interns transitioning to telecommuting work in uncertain times
Purpose
The study aims to examine how organizational socialization occurs for interns transitioning from onsite to telecommuting work, particularly in a context where traditional supports have been reduced due to the pandemic.Design/methodology/approach
Drawing from interviews (n = 22) of undergraduates interning at advertorial and marketing firms, the study conducted a thematic analysis of workplace learning experiences of undergraduate interns─newcomers at the workplace when disruption of traditional ways of performing work activities occurred. In particular, the enforced telecommuting work-from-home arrangements due to the pandemic provided a unique setting for this study of internship learning in changing contexts. The analyses reveal differences in undergraduate interns’ experiences of organizational socialization when they were at the physical workplace as compared to when they had to work remotely.Findings
Interns reported benefitting from structured onboarding, supportive peer systems, and regular face-to-face meetings with supervisors, which facilitated their socialization and understanding of workplace culture before the pandemic. However, as telecommuting became the norm during the pandemic, these experiences shifted. Interns adapted by engaging in digital interactions to mirror office dynamics, extending work hours due to blurred work-life boundaries, and independently seeking information in the absence of direct guidance. When adapting to digital communication and independent learning, interns faced challenges like longer working hours and reduced spontaneous interactions, indicating a preference for the traditional, in-person socialization methods of the pre-pandemic workplace.Originality/value
This study provides insight into interns’ experiences during the global shift to hybrid work as a result of the pandemic, contributing fresh insights into organizational socialization processes amidst workplace disruptions. The conclusions offer valuable implications for future adaptive onboarding practices in educational and professional settings.47 426