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Examining the impact of a participatory management climate on job satisfaction, turnover intention and stress among probation officers in Singapore
Author
Leena Mohanan
Supervisor
Huan, Vivien Swee Leng
Abstract
With manpower costs rising globally, it is crucial for employers to review human resource policies in engaging staff and pay more attention to improving measures in retaining staff and decreasing turnover rates, especially in the social service sector. Previous studies based in the United States of America showed that increased perceptions of participatory management resulted in decreased turnover intention, attenuated internal stress and enhanced job satisfaction amongst probation officers in Texas, Kansas and Missouri. This study aims to understand the impact of organizational variables such as participatory climate, internal stress and overall job satisfaction on turnover intention amongst probation officers in Singapore.
Participants were 70 probation officers from Ministry of Social and Family Development, Probation Services Branch. A survey which included measures on participatory climate, stress, job satisfaction and turnover intention was administered to participants. The results revealed that organizational variables played a larger role in predicting turnover intentions as compared to individual variables. Amongst the organizational variables studied, job satisfaction was found to be a significant predictor of turnover intention. The implications of the findings are discussed.
Participants were 70 probation officers from Ministry of Social and Family Development, Probation Services Branch. A survey which included measures on participatory climate, stress, job satisfaction and turnover intention was administered to participants. The results revealed that organizational variables played a larger role in predicting turnover intentions as compared to individual variables. Amongst the organizational variables studied, job satisfaction was found to be a significant predictor of turnover intention. The implications of the findings are discussed.
Date Issued
2015
Call Number
HD5660.S55 Lee
Date Submitted
2015