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Title: Investigating problem solving with computer-supported collaborative learning
Authors: Cheung, Wing Sum
Tan, Seng Chee, 1965-
Hung, David Wei Loong
Keywords: Problem solving
Asynchronous online discussion
Issue Date: 2004
Citation: Cheung, W. S., Tan, S. C., & Hung, D. W. L. (2004, November/December). Investigating problem solving with computer-supported collaborative learning. Paper presented at the AARE Conference, Melbourne, Australia.
Abstract: In this study, we investigated group problem solving behaviour of twelve graduate students using Computer Supported Collaborative Learning (CSCL). The problems were ill-structured design problems about the
critique on the design of multimedia educational software. The students were asked to participate in an asynchronous online discussion which involved the following tasks: identifying design problems, discussing the design problems, developing solutions, and discussing the suggested solutions. The software program Knowledge Community, a CSCL that allows scaffolded online discussions, was used. Results indicated that the graduate students participated significantly more in identifying design problems than in discussing the design problem. They also participated more in identifying solutions more than discussing the suggested solutions.
Implications about scaffolding ill-structured design problems can be drawn from the results of this study.
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